30-Hours Professional Diploma in Patient Care Coordination
Credit hours
3
Patients with complex needs often see many services, and care coordinators help it all fit together. Learners study patient pathways and continuity of care, managing appointments, referrals and follow-ups, electronic health records, confidentiality and ethics, and communicating with patients, families and professionals. Suits healthcare administrators and support staff moving into coordination roles.
What you'll cover
- 01Introduction to Patient Care Coordination and Healthcare Systems
- 02Roles and Responsibilities of a Care Coordinator
- 03Effective Communication with Patients, Families, and Health Professionals
- 04Understanding Patient Pathways and Continuity of Care
- 05Managing Appointments, Referrals, and Follow-Ups
- 06Navigating Electronic Health Records and Healthcare Technology
- 07Legal, Ethical, and Confidentiality Principles in Care Coordination
- 08Coordinating Care Across Multiple Services and Providers
- 09Supporting Patients with Complex or Chronic Conditions
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