30-Hours Professional Diploma in Medical Receptionist Training
Credit hours
3
Designed for aspiring and current receptionists in healthcare, this training covers the core duties of a busy front desk. Learners study patient communication and customer service, scheduling, registration and data entry, electronic health records, billing and insurance basics, patient confidentiality, and the health and safety rules that apply in clinical workplaces.
What you'll cover
- 01Overview of Medical Receptionist Responsibilities
- 02Effective Patient Communication and Customer Service
- 03Managing Appointments and Scheduling Systems
- 04Patient Registration and Data Entry Procedures
- 05Medical Record-Keeping and Electronic Health Records (EHR)
- 06Basics of Medical Billing and Insurance Processing
- 07Data Protection, Confidentiality, and Patient Rights
- 08Workplace Health and Safety Regulations in Healthcare
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30-Hours Professional Diploma in Medical Receptionist Training