30-Hours Professional Diploma in Emotional Intelligence
Credit hours
3
Self-awareness, self-regulation, motivation and empathy form the core of this course on emotional intelligence. Learners then apply these ideas to communication, leadership, workplace settings and resolving conflict or managing difficult emotions. Useful for managers, team members and anyone wanting stronger relationships at work and in daily life.
What you'll cover
- 01Understanding Emotional Intelligence: Concepts and Foundations
- 02Developing Self-Awareness and Emotional Recognition
- 03Mastering Self-Regulation and Emotional Control
- 04Motivation and Emotional Resilience
- 05Cultivating Empathy and Emotional Perspective-Taking
- 06Building Strong Interpersonal and Social Communication Skills
- 07Emotional Intelligence in Leadership and Organisational Settings
- 08Conflict Resolution and Managing Difficult Emotions
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